In many cases, we will spot-treat stains prior to cleaning, using a mix of chemicals specific to the type of stain. This makes for far more effective removal - but attempting to treat a stain with the wrong thing can make things far worse. Below are some common mistakes people make - if in doubt, always ask a professional: we can give free advice over the phone or by email
- DO NOT try to remove stains with water. It will set any stains containing protein, such as blood, milk or egg.
- DO NOT try to remove grease-based stains, such as meat fat, mayonnaise or candle wax, dry cleaning is the best option.
- DO NOT use soap to remove stains. Again soap will set stains containing tannins such as tea or coffee, some berries, felt-tip pen, ink and fizzy drinks. White wine can be applied to red wine stains, but must be done immediately after the wine has been spilt.
Clothes Care Symbols
Below is a brief guide to some of the symbols you may see on your clothing to help you understand what sort of care your garments need - don't worry if you don't know exactly what each symbol means when you bring your clothes in, as our trained staff will know exactly what to do!